Privacy policy
ARGILLARTE GLOBAL PRIVACY POLICY
Effective Date: May 1st, 2026
At Argillarte, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or interact with our services.
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1. Who We Are
Argillarte is an international brand offering handcrafted ceramics through www.argillarte.com.
For privacy-related enquiries:
info@argillarte.com
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2. Information We Collect
We collect personal information in the following categories:
### Information You Provide
- Name
- Address
- Email
- Phone number
- Order details
- Messages or enquiries
### Payment Information
Processed securely via third-party providers. Argillarte does not store full card details.
### Automatically Collected Information
- IP address
- Device and browser
- Pages viewed
- Behaviour on site
- Referral sources
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3. How We Use Your Information
We use personal information to:
- process and deliver orders
- provide customer support
- communicate with you
- improve website functionality
- analyse performance and usage
- prevent fraud and ensure security
- send marketing communications (where permitted)
- comply with legal obligations
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4. Legal Bases (EU / GDPR)
Where applicable under GDPR, we process data based on:
- performance of a contract
- legal obligations
- legitimate interests (e.g. fraud prevention, analytics)
- consent (e.g. marketing, cookies where required)
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5. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- enable core website functionality
- remember preferences
- analyse traffic
- support marketing and advertising
Where required by law, you may manage cookie preferences through a consent banner.
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6. Advertising & Analytics
We may use third-party services such as:
- Meta (Facebook/Instagram)
- Google Analytics
These services may use cookies and tracking technologies to measure performance and deliver relevant advertising.
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7. Sharing Your Information
We may share information with trusted third parties, including:
- Shopify (eCommerce platform)
- payment processors
- logistics and shipping partners
- analytics providers
- marketing platforms
- fraud prevention services
We do not sell personal data.
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8. International Data Transfers
As a global business, your information may be processed outside your country of residence.
Where required, we implement appropriate safeguards, such as:
- standard contractual clauses
- data protection agreements
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9. Data Retention
We retain personal information only as long as necessary for:
- order fulfilment
- legal and tax obligations
- dispute resolution
- fraud prevention
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10. Your Rights
### European Union (GDPR)
You may have the right to:
- access your data
- correct inaccuracies
- request deletion
- restrict processing
- data portability
- object to processing
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### United States (CCPA / CPRA)
If you are a California resident, you may have the right to:
- request access to personal data
- request deletion
- request information about data usage
- opt out of certain data uses
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### Australia (Privacy Act / APPs)
You may have the right to:
- access your personal information
- request correction of inaccurate data
- make a complaint regarding data handling
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To exercise any rights:
info@argillarte.com