Engraved Mug 3

We recommend washing your ceramics with warm soapy water and allowing them to air dry. Alternatively, you can clean them in the dishwasher.

Over time, it is perfectly normal for the colours of your ceramics to evolve, especially with frequent use and washing, or when placed in the dishwasher. This natural transformation adds to the charm of imperfection and individuality in your product.

While we can't offer a traditional warranty due to the one-of-a-kind nature of our ceramics, we prioritise customer satisfaction. If your ceramic arrives broken, please contact us immediately. We'll happily replace it for you, free of charge.

Our ceramics are not suitable for oven or microwave use. While they can go in the dishwasher, we advise against it as prolonged exposure to heat and humidity may alter the colour over time.

Absolutely, all of our products are certified food-safe.

Yes, like any delicate ceramic or glassware, it's important to handle them with care to avoid scratches or breakage. Over time, minor chips and scratches can contribute to the unique beauty of each piece, showcasing its life story.

Because our products are handmade in the heart of Italy, please expect delivery times of up to 6-8 weeks for your orders.

Currently, we are exclusively shipping within Australia. However, we have plans to expand our reach to the USA and the UK in 2024.

Due to the unique, one-of-a-kind nature of our handmade art pieces, we do not offer returns or exchanges unless the item is broken or damaged during transit.

For special cases, please contact us at info@argillarte.com

You can reach our dedicated customer support team at info@argillarte.com.

We believe in the beauty of slow production. Each piece is handcrafted, patiently dried for weeks, and meticulously fired before being hand-painted, not once, but twice for enduring vibrancy. We respect this time-honored process, avoiding excess inventory and ensuring every creation is made with intention.

We source our clays from regions neighboring Castelli. This minimises transportation footprints and ensures responsible sourcing. Even the vibrant colors adorning our ceramics are carefully chosen. We partner with Italian producers who prioritise sustainability and food safety.

Our signature "castellan colors" - blue, red, orange, and green - are often mixed in our family workshop. This practice not only honors our heritage but also imbues each piece with unique charm.

Argillarte was born from a love for Castelli's artistic legacy. This village has crafted exquisite ceramics for nobility and royalty since the 15th century. Devastating earthquakes threatened to erase this 600-year-old tradition. We support family-run workshops, helping them rebuild and keep the craft alive. Our dream? Seeing Castelli's artistic production on the UNESCO World Heritage List, ensuring its legacy for generations to come.